Northwest Wayne News

The Detroit Housing Services Office (DHS) is set to expand its role in providing and connecting Detroit residents to a wider range of supportive services starting March 1. Established eight months ago, DHS has been a vital resource for residents needing assistance in areas such as housing, utility aid, and social services. Chief of Housing Solutions and Supportive Services, David Bowser, emphasized the importance of streamlining access to these services, stating, "When someone needs immediate support, they shouldn’t have to spend valuable time trying to figure out which City program can help."

Under the leadership of Mayor Duggan's Affordable Housing Plan, the DHS will now manage services previously handled by the Community Health Corps, including utility assistance, transportation, and social services. The Housing Resource HelpLine, staffed by over 100 professionals, will continue to serve as a primary point of contact for residents in need. Bowser highlighted the simplicity of accessing services by stating, "the only number you’ll need to know is 866-313-2520."

Since its inception, the Housing Resource HelpLine has successfully managed over 100,000 calls for assistance, connecting residents with partner programs and organizations. The transition of services to the DHS aims to make the process seamless for residents, ensuring that those in need can easily access the support they require. After March 1, residents seeking assistance can call the HelpLine to access services tailored to their specific needs, with case management services provided based on individual assessments.

The Detroit Housing Services Office's expansion marks a significant step towards providing comprehensive support to residents facing various challenges. By centralizing access to essential services, the DHS is poised to make a meaningful impact on the well-being of Detroiters in need.